After you subscribed to Shimmer Wrestling, you should have received an email with Username and Password (look for an email from Lightcast EasyPay - the payment provider for Shimmer Wrestling). Open the Shimmer Wrestling App on Roku and click on a video. Then click on the button “Get Access” which redirects you to an info page. On the info page click on the “Lightcast EasyPay Login” button and enter your login credentials. After you entered the correct login credentials, the App will reload and you should be able to play the content.
After you subscribed to Shimmer Wrestling, you should have received an email with Username and Password (look for an email from Lightcast EasyPay - the payment provider for Shimmer Wrestling). Open the Shimmer Wrestling App on FireTV and click on a video. Then click on the login button and enter your login credentials. After you entered the correct login credentials, the App will reload and you should be able to play the content.
Access to the content is not provided in your Lightcast EasyPay admin account but only on this page (see player above), on Roku or on FireTV. New apps may be under constructions and about to be released in the near future. Please contact us to find out which apps you can already use with your subscription.
Being a subscription, Shimmer Wrestling has to verify your credit card. Entering incorrect credit card details is one of the most common reasons for a ‘failed transaction’ during the registration process. Please make sure to enter a valid (and sufficiently funded) credit card and a valid email address. Please note that, due to regulations for recurring payments, only real credit card accounts are accepted. Debit cards and prepaid credit cards are not accepted as form of payment for Shimmer Wrestling
You received an email with your Shimmer Wrestling login credentials upon registering for Shimmer Wrestling (look for an email from Lightcast EasyPay - the payment provider for Shimmer Wrestling). Please make sure to check the correct email account and your spam folder as well, just in case.
Please note that you will receive your login credentials during registration for Shimmer Wrestling. It is recommendable to write down those credentials in order not to depend on the confirmation email as much.
Your confirmation email, with the login credentials you receive during registration, may be in your spam folder. Make sure to check the correct email account. Like many users nowadays, you may be using multiple email addresses and may have entered a different address during the registration process (which is why it is highly recommended to note the received credentials and store them in a safe place for future lookup).
Please note that you will not receive an email with your login credentials if you entered the email address incorrectly. Even the smallest typo will send your confirmation email elsewhere.
If you have checked all your email accounts and their spam folders, but still do not see a confirmation email within 24 hours, please contact Shimmer at help@streamshimmer.com . Your registration for Shimmer Wrestling may need to be purged so you can register again with a valid email address.
The email with Username and Password is only to confirm that the first step was completed. Your purchase, however, will not be completed until you entered valid payment preferences. You will receive access to the content after the payment has successfully processed.
1) Login in to your Lightcast EasyPay Subscriber Account at easypay.lightcast.com/login/shimmer (you received the Username and Password via email)
2) Once logged in, please click on ‘Invoices‘.
3) On the ‘Invoices‘ page you will find all your Memberships/Subscriptions on the very top of the page. Click on ‘Cancel’ next to your Membership you would like to cancel and confirm the cancellation.
1) Login in to your Lightcast EasyPay Subscriber Account at easypay.lightcast.com/login/shimmer (you received the Username and Password via email)
2) Once logged in, please click on ‘Invoices’. On the “Invoices” page you will find a payment preferences box on the very right side with your credit card information and a button to update it.
Your subscription payment is charged to your credit card on file on the same day every month. If your payment fails for any reason (such as a block on your credit card, or lack of available credit line) a 4-day grace period begins to give you enough time to proactively resolve issues with your credit card on file before your access to the subscription-based content is denied. During this 4-day grace period you will continue to have access to the content.
If your payment remains overdue for more than 4 days, your subscription will be set to inactive and will automatically become active again once a payment has been made.
Subscription charges will appear on your credit card statement as “Cross Media”. Cross Media Corporation is the USD collection agent of Lightcast EasyPay.
Refunds of previously processed payments cannot be granted. Each monthly Membership payment covers the following thirty day period and grants access to the subscribed content until the next payment is due.
Please make sure to update your credit card information inside your Lightcast EasyPay Subscriber Account under “Invoices”.
If you would like to cancel your subscription, you can do that inside your Lightcast EasyPay Subscriber Account under “Invoices” as well.
Please do not call or email Lightcast.com regarding your Shimmer Membership, as Lightcast can not answer on any questions related to your Shimmer Membership. Lightcast is the streaming service provider. Only the owner of the content and provider of your subscription is authorized to speak on his own behalf.
Lightcast EasyPay is a service of Lightcast.com – the streaming service provider for the content you subscribed to, allowing you to manage your Shimmer Subscriber Account and update payment preferences by logging in at easypay.lightcast.com/login/shimmer
Lightcast EasyPay is a service of Lightcast.com – the streaming service provider for the content you subscribed to, allowing you to manage your Shimmer Subscriber Account and update payment preferences by logging in at easypay.lightcast.com/login/shimmer
